We feel the need to display
what good messages we get for our quick service, site design and knowledgeable
response.
Each phase has been
taken from our e-mail almost word from word.
(except to protect the people's
name)
These e-mails are
only a small part of what we receive each week!
Hello
Ladies~
I am always
so thrilled when I receive my little packages in the mail from your
Shoppe! I am a forever customer!
I just have
to show you the little outfit I made using your sweet fabrics...I have a
boutique Shoppe on eBay and I just love, love, love your fabrics as do
my customers!
Thank
you so much! and I will be back for more of your luscious fabrics
soon.
Thank you for rectifying the
order situation...Your customer service is exemplary.(4/2003)
My order arrived today!
I'm impressed with how quickly this was shipped. I will definitely recommend
your shop as an online shopping site. I will place another order again---soon!
(4/2004)
I just wanted to let you
know that I received my order on Saturday and it is exquisite! Again, thanks so
much for your help. Your help on this stuff is invaluable to me and you can
believe me when I tell you that I will be a frequent customer on your website!
(4/2004)
Your website site is one of the
best I have seen, very informative and easy to use! (4/2004)
I received my order today and I
will commend you on your promptness. (3/2003)
...Love your web page
and being able to place the order from there is just great. Have a
delightful day!
Thank you. I always
enjoy doing business with you!
I just wanted to say
thank you for such quick service on my recent internet order. We don't have
a good source for quality sewing and smocking supplies in Baton Rouge. I
will place orders with you in the future.
Again, thank you for
your excellent service.
I'll be sure to talk you
up in the forum and your great customer service!
My order came today.
Thank you for the floss sample and for the adjusted postage. I'll be a
repeat customer!
...I appreciate your
sending the plates right a way. I'm excited to get started on a couple of
them.
Thanks so much for your
timely service. I received my "Iris Garden" plate and
I am very pleased with it. I have bought most of my plates and sewing needs
from (anther store in her town), but it so nice to be able to receive
my plates before I have time to go to the store and hunt.
Anne Marie have I ever
told you of all the shop names I've had over 20+ years I LIKE YOUR'S
BEST!!!!
It looks GREAT so far!
Keep up the good work!
Hi Anna Marie......just
checking out your site! Can't wait to add a link to it on my 2 real estate
sites!
Just thought I'd take a
look at the web site! It really looks great!!!!! Cudos to all who worked
hard .
I just wanted to let you
know, I'm enjoying your website. I love your featured outfits.
WOW!!! What a wonderful
job you did. The new site is beautiful and I'm so very proud to know you and
be a part of Peanut Butter n Jelly Kids.
I like it and am
anxiously awaiting your next release. Thanks for making it available on the
web.
I just wanted to tell
you that your site is very nice!
Look forward to seeing
your next project!
CONGRATULATIONS!!!!! The
website looks fabulous. I really enjoyed looking at it.
I love your store and
have visited the past few years ...Thanks for having a great shop and both
friendly faces and a friendly web site.
I am so glad you
are online!!
(lots of) Hi! GREAT
SITE!
I'VE ENJOYED YOUR
SITE...LOOK FORWARD TO SEEING YOUR SITE AGAIN
Just wanted to let you
know that your web site is lovely!
I LOVE YOUR WEBSITE !!!!
Enjoyed visiting
your website. I only wish there was a shop like yours here in (home town).
so I was eager to
check out your new website...it is wonderful! I absolutely loved looking
through it! Thanks for a great site. Congratulations!
Love your web site.
you have such a
beautiful web site and merchandise.
Enjoyed your web site.
Wow, that (order) was so
quick. its (order) gorgeous!!
Wow! what a great
site. I just wanted to say keep up the great work.
I love my Elna.
Thank you very much for
the prompt response to my order. It arrive today in great shape. I sincerely
appreciate your accurate shipping and handling charges. I look forward to
placing more orders with you.
I just received my
order. Everything came in great condition and so fast. The shipping charges
were wonderful.
You have a beautiful
website and awesome selection of fabric. I will be back!!!
Thanks so much...your
site is wonderful!!
I had to come home and look at
your site. IMPRESSIVE!!! I need to tell you THANKS for sharing your
knowledge with me. You are so talented and I'm proud to say I worked for
you. All your talents have made me a better seamstress. You never know
who's life you will touch. Thanks again. You'll probably never need my
help, but if you do, please do not hesitate to call on me. Can't wait to
get back to shopping for beautiful laces and fabrics with you.
Thanks for
such a quick response. I train companies in Customer
Service and
your promptness makes a huge difference to the customer.
It is not
often businesses respond that quickly after a sale.
Last night Chester and I
were talking about you and I want to share our conversation with you. It
is rare these days that we deal with a person in business who has true
integrity. You are one of these rare individuals. It would have been so
easy for you to have sold me a new sewing machine yesterday but you did
the "right" thing and went the extra mile to see if you could help me
solve a problem. As I've watched you over the past months deal with other
customers, you show the same concern for their needs. It is that service
that brings people back to you and one of the reasons you've built a
successful business. You are a very courageous lady.
When our children were
younger, we were teaching them the value of integrity. At dinner one
night, Chester used the butter, biscuits and noodle bowl to explain the
difference between integrity (noodle bowl), honesty (biscuits) and truth
(butter). Integrity goes beyond both honesty and truth and today our
children are passing that lesson to their children.
Apparently you learned the
same lesson.
I want to give you
all my deepest gratitude and love, Thank you many times over and over
again!!
Love always, Anna
Marie
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